Verizon and Alltel

Verizon has purchased Alltel, we know that now. But there are several pieces of information coming to us day to day.

Sometimes I wonder if Verizon or Alltel truly know what is right or wrong. The end users lose the stockholders win. In North Carolina Alltel customers bills now read Verizon. But that may not be the case in another state. But coding/rate plan wise they are still Alltel. Their agreements and hardware are with Alltel until the contract ends. Verizon is offering deals/discounts to Alltel customers to move them completely over to Verizon. They are waiving early term fees and activation fees.

Alltel phones currently work on the Verizon network but data features may not work properly so at some point it will be wise to switchover. Business customers are being treated differently than consumer accounts. The Verizon friends and family feature was offered now to comply with Alltels my circle feature. But it is not offered with all rate plans. You must meet minimum rates to get that type of service added to the rate.

Ask questions, find agents that follow the carriers. They typically get detailed information faster through their resources than the direct teams do. The agents that deal with businesses are pushing to obtain that information because the customer is demanding it.

I hope this is the last merger for awhile, the confusion is too great for everyone involved.

Welcome to the Future.

Mike